Fidelity Investments
5
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Pros
It has different platforms to cater to different investors, including a desktop platform and a mobile app.
It has a wide variety of investment options, serving a wide spectrum of investor needs.
Fidelity's customer service earns high marks, with helpful and knowledgeable reps to aid investors.
Cons
Unlike some competitors, it does not allow futures trading. Also, charting capabilities on the mobile app are basic compared to other platforms.
Some users also find the app's interface to be outdated, making navigation less intuitive.
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